News Summary
Washington Trust has been honored as Rhode Island’s Best-In-State Bank for 2025 by Forbes, marking its seventh consecutive year on the prestigious list. The bank has maintained the top ranking for three years in a row, showcasing its dedication to excellence in customer service and banking. The Forbes ranking is based on insights from over 26,000 consumers, evaluating customer satisfaction, trust, digital services, and financial advice. As Rhode Island’s oldest community bank, Washington Trust continues to thrive as a significant player in the financial sector, offering a range of banking services and a commitment to community support.
Rhode Island – Washington Trust has been honored by Forbes as Rhode Island’s Best-In-State Bank for 2025, marking its seventh consecutive year on this prestigious list. The bank has also achieved the top ranking for the third consecutive year, demonstrating its consistent commitment to excellence in banking services.
The Forbes Best-In-State Banks list is compiled in collaboration with market research firm Statista, which conducts extensive surveys of banking customers across the country. This year, the ranking methodology involved assessing insights from over 26,000 U.S. consumers based on various criteria, including customer satisfaction, trust, fees, digital services, and financial advice.
As Rhode Island’s oldest community bank, established in 1800, Washington Trust has established itself as a significant player in the financial sector. It is the largest state-chartered bank headquartered in the state and is recognized as one of the premier financial services companies in the Northeast. The bank offers a comprehensive range of services, including commercial banking, mortgage banking, personal banking, and wealth management.
Edward O. “Ned” Handy III serves as the Chairman and CEO of Washington Trust. The bank’s enduring presence in Rhode Island and surrounding states, including Connecticut and Massachusetts, is complemented by a robust suite of digital tools designed to meet the needs of modern customers. Washington Trust prides itself on its commitment to fostering trust and supporting the financial well-being of both its customers and the communities it serves.
The accolades received from Forbes not only highlight the bank’s reputation but also reflect its deep-rooted commitment to delivering exceptional banking experiences and fostering a positive impact in the local community. Washington Trust embraces the responsibilities of being a community bank and consistently seeks to enhance customer experiences while addressing current and future financial needs.
As an additional note, Washington Trust is a member of the Federal Deposit Insurance Corporation (FDIC) and is an equal housing lender. The bank operates under the umbrella of Washington Trust Bancorp, Inc., which is publicly traded on NASDAQ under the ticker symbol WASH.
Washington Trust’s continued recognition by Forbes strengthens its position as a trustworthy partner in financial services, showcasing its dedication to customer feedback, satisfaction, and continuous improvement. The bank’s longstanding history and service in Rhode Island serve as a testament to its stability and ability to adapt to the evolving landscape of the banking industry.
In summary, Washington Trust has secured its status as Rhode Island’s Best-In-State Bank for the seventh consecutive year, reinforcing its commitment to exceptional banking service rooted in trust, satisfaction, and community support. With a legacy spanning over 225 years, Washington Trust continues to be a leader in providing financial services across Rhode Island and neighboring states, while maintaining a strong emphasis on customer experience and technological advancements in banking.
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